Vision
To be the best team at driving the future development of CX, we seek to enable our clients, through a human-centered approach, to achieve sustainable business growth and become inclusive organizations where people learn, connect, and play.
Case Study
SNS User Research (TOKYO)
- SNS User Research
Overview
Focus groups and in-depth interviews were conducted in Japan. In follow-up sessions, SNS developers and mct discussed Japanese culture and background, extracting points for improvement and adaptation.